Frequently Asked Questions
Everything you need to know about bringing Pamo. design into your home.
What materials are used in Pamo. design products?
We prioritize sustainability and durability by using premium solid woods, recycled metals, and eco-friendly finishes to ensure every piece lasts a lifetime.
How long will it take for my furniture to arrive?
Standard shipping typically takes 7-14 business days. For custom or handcrafted-to-order items, please allow 4-6 weeks for production and delivery.
Do you offer international shipping?
Currently, we ship to the continental United States and select European countries. Shipping costs and delivery timelines vary depending on your specific location.
What is your return policy?
We offer a 30-day return window for all standard items in their original packaging. Please note that custom-made pieces are final sale unless they arrive damaged.
Is assembly required for your furniture?
Many of our larger pieces are shipped flat-packed to reduce our carbon footprint. We include detailed instructions and all necessary tools for a simple assembly process.
How do I care for my Pamo. design wooden pieces?
We recommend using a soft, damp cloth for daily cleaning. Avoid harsh chemicals and direct sunlight to preserve the natural grain and luster of the wood.